Vinted Members Voice Displeasure About Sizing Updates
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
This online marketplace has revised its size classifications for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Response
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.
The company said the new system was more in line with other platforms.
They have suggested members to review their products and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Changes
Earlier, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.
Member Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices following member complaints.